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Buying FAQ

1. Where is Broker4Tickets based?

Broker4Tickets is a Canadian company based in Ottawa, Ontario, Canada. You can find our contact information and address here

2. Can I buy tickets for other sporting events?

Broker4Tickets is presently selling NHL tickets to Ottawa Senators games. Our objective is to soon provide sports fans with access to a broader range of sporting events.

3. Are Payments Secure?

Broker4Tickets is presently hosted on Shopify Inc. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4. Are Refunds Available?

At present all online sales of tickets are deemed final. However, should the NHL reschedule a game for which you have purchased a ticket Broker4Tickets will refund your purchase and/or re-issue a ticket for the rescheduled game should you wish to attend. If you wish to speak to someone about your ticket purchase please call 1 613 271 3711

5. How Are Tickets Delivered?

Once payment has been confirmed your tickets will be delivered electronically via email in PDF format.

6. Can I buy just one ticket?

Unfortunately, tickets are only sold in multiples of two (2).